# Marigold Bridge AI FAQ

Canonical: https://marigoldbridgeai.com/#faq

## What is Marigold Bridge AI?

Marigold Bridge AI is an online photo-to-video tool for a personal remembrance scene. Upload a clear photo of one adult person, choose a scene and create a private MP4.

## How do I use Marigold Bridge AI?

Choose a scene in Marigold Bridge AI, add your photograph, sign in and review the displayed credit cost. Submit once, follow the saved task and open the result from your account.

## Is Marigold Bridge AI free?

Marigold Bridge AI examples and instructions are free to view. Personalized video generation requires purchased credits. The smallest one-time pack is $9.99 for 1 credit. There is no subscription.

## How many photos does Marigold Bridge AI need?

Marigold Bridge AI needs one clear photo of one adult person. JPG, PNG and WebP are accepted, up to 5 MB per image. Use a clear face and natural light.

## What file does Marigold Bridge AI deliver?

Marigold Bridge AI delivers a vertical 9:16 MP4. Native 720p creation uses 1 credit. The scene and complete sample show the intended action; check the current duration beside the create button.

## Does Marigold Bridge AI include the viral song?

Marigold Bridge AI can create original ambient sound. It does not include the original viral recording or promise the same song. Add music available for your account and intended use inside your social app.

## Will Marigold Bridge AI look exactly like my photo?

Marigold Bridge AI creates new AI imagery, so faces, fur, clothing, hands and movement can vary. A sharp, uncluttered photo helps preserve identity. Review the full examples to choose the right visual style.

## What if my Marigold Bridge AI video fails?

A confirmed technical failure in Marigold Bridge AI returns the credits charged once. A delayed or unconfirmed task is checked before retrying. For a serious visual defect, contact support within 7 days with the task ID.

## Are my Marigold Bridge AI photos private?

Marigold Bridge AI keeps uploads and results private to your account. Inputs are scheduled for deletion after 7 days unless unresolved, and results after 30 days. Customer uploads are not published as examples.

## Product facts

- Model and provider: Seedance 2.0 Mini; EvoLink.
- Input: JPG, PNG, WebP; 5 MB; one subject per photo; heaven hug uses two separate adult portraits.
- Output: 9:16 MP4, native 720p; marigold-walk: 12s; coco-bridge: 10s; heaven-hug: 10s.
- Cost: 1 credit per video; 1 / $9.99; 3 / $19.99; 5 / $29.99 USD; one-time purchase, no subscription.
- Sound: optional original ambient sound; original viral recordings are not included.
- Privacy: private files; inputs 7 days except unresolved tasks; results 30 days.
- Failures: confirmed technical failures restore charged credits once; visual defect review within 7 days.
- Contact: support@marigoldbridgeai.com.